Terms of Use

Thank you for choosing Zaon. These Terms of Use (“Terms”) govern your access to and use of Zaon’s services, including the Zaon Enterprise and Zaon.ai platforms, training, workshops, and online eLearning programs (collectively, the “Services”). By using our Services, you agree to these Terms, forming a legal agreement between you and Zaon Corporation (“Zaon,” "Zaon Labs", “we,” “us,” or “our”).

1. Scope and Acceptance

These Terms govern your use of all Zaon services, including the Zaon Enterprise and Zaon.ai platforms, training sessions, workshops, and eLearning courses. By accessing or using our Services, you agree to comply with these Terms. If you are using our Services on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

2. User Responsibilities and Conduct

Minimum Age: You must be at least 13 years old, or the minimum age required in your country, to use our Services. If you are under 18, you must have your parent or legal guardian’s permission to use the Services.

Account Creation: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Sharing your account credentials is prohibited.

Acceptable Use: You agree to use our Services in compliance with all applicable laws and not to:
- Engage in any illegal, harmful, or abusive activities.
- Modify, copy, distribute, or sell any part of our Services.
- Attempt to reverse engineer or discover the source code of our Services.
- Interfere with or disrupt our Services or circumvent any security measures.

3. Service-Specific Terms

A. Zaon Enterprise and Zaon.ai Platforms

Service Description: Zaon Enterprise and Zaon.ai are AI-powered platforms designed to simplify AI adoption and enhance business operations through automation and intelligent decision-making.

Account Management: Users must maintain the accuracy of their account information and comply with usage limits as specified in their subscription plan. Misuse of accounts may result in suspension or termination of services.

Software Updates: The Zaon Enterprise and Zaon.ai platforms may include software that updates automatically to ensure you are using the latest version. Your use of the software is subject to these Terms and any additional terms provided with the update.

B. Training, Workshops, and eLearning Services

Service Description: Zaon offers various training services, including live workshops, seminars, and online eLearning programs, to help users maximize their use of Zaon Enterprise and Zaon.ai platforms and related tools.

Registration and Access: Users must register for these services in advance. Access to eLearning materials is provided upon registration and remains available for the duration specified at the time of purchase.

Content and Intellectual Property: All materials provided during training sessions, including presentations and eLearning modules, remain the intellectual property of Zaon. Users are granted a non-transferable, non-exclusive license to use these materials for personal or internal business purposes only.

4. Intellectual Property

Ownership of Content: You retain ownership of any input you provide and the output generated through our Services (“Content”). We assign to you all our rights, title, and interest in the Content, subject to these Terms.

Use of Content: We may use your Content to improve our Services, comply with legal obligations, and enforce our policies. You can opt out of having your Content used to train our models by following the instructions in our Privacy Policy.

Zaon’s IP Rights: We and our affiliates own all rights, title, and interest in and to the Services. You may use our brand assets in accordance with our Brand Guidelines.

5. Payment Terms

Billing: If you purchase any Services, you agree to provide accurate billing information and authorize us to charge your payment method for the agreed amounts. Subscriptions and fees for training sessions will be billed according to the terms outlined at the time of purchase.

Refunds and Cancellations: Payments are generally non-refundable, except where required by law. You may cancel your subscription or training registration at any time, but refunds will only be provided in accordance with our Refund Policy. Cancellations of training services must be made at least [X] days in advance to qualify for a refund.

Price Changes: We may change our prices at any time, but we will give you at least 30 days' notice of any price increases. If you do not agree with the new prices, you can cancel your subscription or service before the changes take effect.

6. Service Availability and Limitation of Liability

Service Availability: We strive to provide continuous access to our Services, but we do not guarantee uninterrupted or error-free operation. The Services are provided "as is," without warranties of any kind.

Limitation of Liability: To the maximum extent permitted by law, Zaon is not liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of the Services. Our total liability will not exceed the amount you paid for the Service that gave rise to the claim during the 12 months before the liability arose or $100, whichever is greater.

7. Dispute Resolution and Governing Law

Arbitration: Any disputes arising out of or relating to these Terms will be resolved through final and binding arbitration, except for disputes that qualify for small claims court or requests for injunctive relief.

Class Action Waiver: You agree that disputes must be resolved on an individual basis and not as part of any class, collective, or representative action.

Governing Law: These Terms are governed by the laws of Washington, and any legal actions must be brought exclusively in the state or federal courts located in King County, Washington.

8. Termination and Suspension

Termination: You may stop using our Services at any time. We reserve the right to suspend or terminate your account if you breach these Terms, if required by law, or if your use poses a risk to us or others.

Notice of Termination: If your account is inactive for over a year, and you do not have a paid account, we may terminate your account after providing advance notice.

9. Third-Party Services

Third-Party Integrations: Our Services may include third-party software or services. Your use of these third-party services is subject to their respective terms, and we are not responsible for their content or practices.

Corporate Domains: If you use a corporate email domain to create an account, your account may be linked to your organization’s business account, giving your organization control over your account.

10. Feedback

We welcome your feedback on our Services. By providing feedback, you grant us the right to use it without any restrictions or compensation to you.

11. Compliance and Legal Obligations

Compliance with Laws: You must comply with all applicable laws when using our Services. This includes trade laws and export control regulations.

Copyright Complaints: If you believe your intellectual property rights have been infringed, please contact us with the necessary details so we can address the issue.

12. Modifications to Terms

Right to Modify: We reserve the right to modify these Terms at any time. If we make significant changes, we will notify you via email or through a notice on our website. Continued use of the Services after the changes take effect constitutes acceptance of the new Terms.

User Acceptance: If you do not agree with the revised Terms, you must stop using our Services.

13. Customer Support

Support Channels: For any questions or concerns about these Terms or our Services, please contact us at privacy@zaon.com.

14. General Terms

Assignment: You may not assign or transfer any rights under these Terms without our consent. We may assign our rights to any affiliate or successor.

Entire Agreement: These Terms, along with our Privacy Policy and any other agreements referenced, constitute the entire agreement between you and Zaon.

Severability: If any part of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

Delay in Enforcing Terms: Our failure to enforce any part of these Terms is not a waiver of our right to do so later.

Zaon
Contact Information: privacy@zaon.com
Governing Law: Washington, USA
Dispute Resolution: Arbitration under Washington law